Few things are as frustrating as persistent spam texts, especially when they come from a company you’ve explicitly asked to stop. If you’ve been on the receiving end of unwanted marketing messages from healthcare giant Kaiser Permanente, you might be in line for a significant cash payout. The company has agreed to a substantial $10.5 million settlement in a class-action lawsuit, offering up to $75 for each qualifying spam text.
Kaiser Permanente Faces Lawsuit Over Unwanted Texts
Kaiser Permanente, a healthcare provider serving over 12.5 million members, recently finalized a $10.5 million class-action settlement. The lawsuit, originally filed in August 2025, alleged that the organization failed to honor opt-out requests from recipients of its marketing text messages. This means if you sent a “stop” or similar command to cease communications, but continued to receive texts, you might have a valid claim.
Are You Eligible for a Payout?
Determining your eligibility for a share of this settlement is straightforward. To qualify, you must have received more than one text message from Kaiser Foundation Health Plan Inc. within a 12-month period, specifically between January 21, 2021, and August 20, 2025. Crucially, these texts must have arrived after you sent an opt-out request like “stop.” It’s important to note that a confirmation message acknowledging your opt-out request does not count towards the qualifying texts.
Two Classes of Claimants
The settlement website outlines two distinct groups covered by the lawsuit:
- Individuals who received messages in Florida.
- Individuals who received messages across the U.S. as a whole.
How to Claim Your Settlement Cash
If you believe you’re eligible, act quickly! The deadline to submit a valid claim form is February 12, 2026.
Online Claims
If you received a notice of eligibility via mail or email, it should contain a unique ID and PIN. With these credentials, you can easily complete and submit your claim form online.
Paper Claims
For those who did not receive a direct notice, a paper claim form is required. You’ll need to download this form from the settlement administrator’s website, fill it out, and mail it in. Remember, hard copy claims must be postmarked by the February 12, 2026, deadline.
What to Expect Regarding Payments
While the maximum payout per qualifying text is $75, the final amount you receive may be less. This depends on the total number of valid claims submitted. Additionally, patience is key: the distribution of payments could take several months as the settlement details are finalized. Don’t anticipate immediate funds.
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